FAQs

While this is not a comprehensive list, the following signs do indicate you should bring your pet to a veterinarian right away:

• Difficulty breathing or passing out
• Any type of trauma, injury, or pain
• Eye issues involving trauma, pain, bleeding, squinting
• When your pet is too hot, heat stroke
• Choking or gagging
• Allergic reaction, severe swelling, hives, facial swelling
• Rattlesnake bite
• Broken bones
• Poison Ingestion
• Unable to urinate or defecate (especially cats)
• Bleeding
• Seizures
• Swallowed/ate something foreign
• Bite Wounds
• Prolonged labor
• Bloated abdomen

If your pet is having any of the above, please start by coming in. You may call from the road to let us know you are on your way.
If you are unsure, please call.

We are here for your pet’s urgent medical needs. We do not provide vaccinations and recommend that you contact your regular veterinarian.

For routine spay & neuter services, please contact your regular veterinarian. These can be scheduled when your pet is feeling well.

Apply pressure to the wound if possible, keep them calm and confined, and transport to a veterinary hospital right away.

We understand that saying goodbye to your loved one is a delicate time. We do offer humane euthanasia for dogs, cats, birds, and pocket pets such as rabbits, guinea pigs, rats, and mice. Euthanasia involves a sedative and then an overdose of an anesthetic medication for this purpose. It does not hurt, burn, or sting and is intended to provide relief from suffering. In most cases, you may be present for the euthanasia of your dog or cat. This is not possible in some emergent situations or with other species. Cremation options available include private cremation, where your pet’s ashes are returned for you, or communal cremation, where your pet’s ashes are spread to sea. For more details or special requests, please contact us.

Wait times will vary. When you arrive, you will be placed in the queue. Patients are triaged based on the time of arrival and the severity of their illness. Based on evaluation, pets that are in a more critical state will be seen first. If you feel that your pet is in a critical state, please let our staff know immediately.

Sometimes patients that need urgent care require more advanced treatments or diagnostics tools to reach a diagnosis. The cost of these services correlates with the level of care we are providing for your pet.

If you believe your pet is in need of an abdominal ultrasound, contact your primary vet about your concerns. Your primary veterinarian will coordinate with our imaging team to book the appropriate appointment for your pet. 

If you do not have a primary veterinarian, you can check-in through our urgent care for urgent or emergency needs.

On the evening before your appointment, fast your pet. This means no food or treats after midnight. Your pet can have a small amount of water in the morning but excessive intake of water should be avoided.

On the day of your appointment, arrive at our location on time and check in at the front desk. Our staff will guide you from there.